VIRTUAL ASSISTANCE: DEFINED

What Virtual Assistants Do

According to the Canadian Association of Virtual Assistants (CAVA), "Virtual Assistants (VAs) are highly-skilled entrepreneurs who perform a wide range of administrative, creative, technical, and other business services. However, VAs do not simply offer office support services, we develop collaborative relationships with our clients. Virtual Assisting is all about partnering with clients in order to represent them and their business from any distance".


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FREQUENTLY ASKED QUESTIONS

WHY HIRE A VIRTUAL ASSISTANT OVER A LOCAL PERSON?

The biggest advantage about hiring a Virtual Assistant over a local person would be COST. There's no wasted down-time when hiring a VA and you only pay for the time spent on a project or task. There's also no overhead costs, such as: training, buying supplies, paying out additional taxes, insurances, deductions, etc.

HOW DO I COMMUNICATE WITH MY VIRTUAL ASSISTANT?

Virtual Assistants communicate in multiple ways: email, web chat, text messages, video calls, mail, and telephone. What works best for one business relationship may not work for another. A VA will communicate with you however you would prefer.

DO I HAVE TO TRAIN MY VIRTUAL ASSISTANT?

Virtual Assistants come with a varying degree of skills and knowledge, therefore no training is generally required. However, since a VA is there to help your business, it's best to explain how you would like things done.

DO VIRTUAL ASSISTANTS WORK ON WEEKENDS OR HOLIDAYS?

Most Virtual Assistants work hours that suit their lifestyle and do not have a set schedule. However, all your tasks will be done on time and to your standard.

CAN A VIRTUAL ASSISTANT HELP ME IF WE DON'T LIVE IN THE SAME PROVINCE OR COUNTRY?

Certainly! That's the added benefit of hiring a Virtual Assistant - their remote location! Both you and your VA can be anywhere in the world and still working on your business!

WILL MY BUSINESS AND CLIENT INFORMATION BE SAFE?

Confidentiality and trust are an important part in any business relationship. As such, an NDA (non-disclosure agreement) will be signed to ensure the utmost privacy.

HAVE A QUESTION NOT ANSWERED HERE?

Contact Maverence today for all your questions or concerns!

 

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